DuaLLayer IT
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Professional Managed IT Services for your business in Hong Kong, Singapore, China and United Kingdom

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IT Infrastructure

IT INFRASTRUCTURE

Dual Layer IT offers a range of IT Solutions for its clients and have setup from simply to advance IT solutions for its customers.

– IT Infrastructure Design Solutions for Microsoft Azure, AWS and/or Hybrid Setup
– Microsoft 365 Design / Implementation and Migration
– Network Design / Connectivity & Setup, Microsoft Azure / AWS and Other Data services providers
– Local Internet/Telephony Lines & Global bandwidths
– Server Room Design and Build with full IT standard compliance
– Structured Cabling Design and Setup
– Equipment Procurement and Setup (Servers/Laptops/Desktops/Printers/Software)
– Phone Systems & Recording Systems & Backups
– Audio/Video Systems Setup and Conference Rooms Technology
– DR Site / Business Continuity Implementation
– Access Control & CCTV

About DuaL Layer IT

Our Company Vision and Mission

Dual Layer IT is a premier IT Service Provider with a presence in Hong Kong, Singapore, China and the United Kingdom, offering an extensive range of IT Outsourcing & IT Consulting Services. Our IT services are designed to support and enhance the operations of small and medium-sized enterprises. Whether your company is in its nascent stage, relocating to Asia, experiencing growth or sustaining ongoing operations we provide customized IT solutions tailored to your specific needs.

With over 20 years of experience, we have been delivering exceptional IT service solutions to our clients across the region. Our expertise spans a diverse array of industries, including hedge funds, private equity firms, asset managers, family offices, insurance, logistics and trading entities throughout Asia & the United Kingdom.

As a rapidly expanding and trusted IT Support Provider, we offer comprehensive support services and IT project management in Hong Kong, China (Beijing, Shanghai, Guandong), Singapore, and the United Kingdom.

Simply Stated …. WE CARE

Dual Layer = Care for your business, your time, your budget and a partner in your business success

Our Mission, Our Vision, Our Values
Our Team

Our team utilizes a collaborative approach when working on the needs of our clients. We maintain a strong ratio of engineers and developers to ensure that our clients’ needs are met quickly and successfully. Based on our process and implemented strategies, over 85% of our client’s maintenance needs are solved within the same day.

Linked with our business processes are our team’s technical competencies. All technical employees are Microsoft Certified with a minimum of 4 years experience. Even our sales professionals have had a successful background in IT to ensure that they are able to correctly service the needs of our clients.

Our team has one passion and that’s to provide great service to our clients. We strive hard to provide best available solutions and with efficient support to our clients. Our team builds its capabilities around client environments to produce good results”

 

Testimonials
There is no question that they are experts in the IT area and they always ensure our office operates smoothly on a day to day basis. We are extremely pleased with the professionalism and their standard of customer service provided to our company. Every project or task is worked on... Ashley Burley, Operations Manager
Dual Layer IT Solutions Ltd. has successfully managed all my company’s IT needs at our four office locations in Hong Kong, Shanghai, Singapore and Beijing since June of 2007. The company is very client centric and supportive and its staff highly competent and technically savvy. They have ensured that we... Tony Turner, Group Managing Director
WHY CHOOSE US
  • 45 s
    CALL WAITING TIME
    Our average call waiting time (in seconds) on all lines
  • 90 %
    SAME DAY FIXES
    Same Day Resolutions and Fixes average
  • 99 %
    SLA'S MET
    Average to meet our Service Level Agreements
  • 100 %
    CLIENT SATISFACTION
    Client feedback on our case Resolutions and Services

Our Partners