Privacy policy
Dual Layer IT is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit our website (**www.duallayerit.com**).
Information We Collect
- When you contact us through forms, we may collect your name, email, phone number, company name, and other details.
- For service inquiries, we may request specific business information.
- IP addresses, browser types, and operating systems.
- Navigation data (pages visited, time spent, etc.).
- We use cookies to enhance your browsing experience and gather analytics data.
- Cookies help us understand user behavior and improve site performance.
How We Use Your Information
- Service Delivery – To provide and improve our IT services and support.
- Customer Communication – Responding to inquiries, sending service updates, and providing technical support.
- Marketing and Promotions – With your consent, we may send promotional offers or newsletters.
- Website Optimization – To enhance website performance and user experience through analytics.
- Legal Compliance – To comply with legal obligations or protect our business interests.
Data Sharing and Disclosure
We do not sell or rent your personal data. However, we may share it with:
- Third-Party Service Providers – For hosting, analytics, and business operations.
- Legal Authorities – If required by law or to protect our rights.
- Business Transfers – In case of mergers, acquisitions, or asset sales.
Data Security
We implement technical and organizational measures to safeguard your data against unauthorized access, loss, or misuse, including:
- Encryption protocols for data transmission.
- Firewalls and intrusion prevention systems.
- Regular security audits and vulnerability assessments.
Your Privacy Rights
You have the right to:
- Access Your Data – Request a copy of the personal information we hold.
- Correct Your Data – Ask for corrections to inaccurate or incomplete information.
- Withdraw Consent – Opt out of marketing communications.
- Delete Your Data – Request the deletion of your personal information, subject to legal requirements.
Cookies and Tracking Technologies
We use cookies to:
- Improve website functionality.
- Monitor user behavior and preferences.
- Deliver targeted marketing based on your interactions.
Retention of Information
We retain personal data only as long as necessary for business purposes or legal compliance. Upon request, we securely delete or anonymize personal information no longer required.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before providing any data.
ENQUIRIES
For privacy-related inquiries or requests, please contact us at: +852 – 3700 9988 OR +65 – 6797 8492
