IT INFRASTRUCTURE
CARE IT TOTAL+
IT CONSULTANCY
CYBER SECURITY
IT INFRASTRUCTURE AND IT SUPPORT PROVIDER
Dual Layer IT offers a range of IT Solutions for its clients and have setup from simply to advance IT solutions for its customers.
– IT Infrastructure Design Solutions for Microsoft Azure, AWS and/or Hybrid Setup
– Microsoft 365 Design / Implementation and Migration
– Network Design / Connectivity & Setup, Microsoft Azure / AWS and Other Data services providers
– Local Internet/Telephony Lines & Global bandwidths
– Server Room Design and Build with full IT standard compliance
– Structured Cabling Design and Setup
– Equipment Procurement and Setup (Servers/Laptops/Desktops/Printers/Software)
– Phone Systems & Recording Systems & Backups
– Audio/Video Systems Setup and Conference Rooms Technology
– DR Site / Business Continuity Implementation
– Access Control & CCTV
Care IT Total+
Our support packages focuses on QUALITY CARE solutions. Small offices will gain immediate support to ensure they are positioned for success while larger enterprises can select from 365 days 24/7 care that allows for the maximum amount of up-time. Our customers generally receive same day service and benefit from phone, remote and onsite support.
Dual Layer provides three categories of services ranging from pay as you go, reactive and proactive solutions. Our goal is to give clients exactly what they need to remain competitive in the marketplace. As your company grows, we grow with you, as your needs change, we change with you. Contact us to explore our packages to determine what is best for you and one of our Account Representatives will contact you within 24 to 48 business hours.
IT Consultancy
Dual Layer IT offers a wide range of consulting services including growth planning, business continuity services, server room design, assessment of voice and critical systems and custom software development.
We can step in during any stage in the project cycle and have experience with newly start-up projects, as well as, midstream project take overs. You can opt to utilize one of our certified Project Managers that will work with your in-house team or external vendor, or you can utilize a full team of software engineers.
We utilize industry best practices and principles in order to delver a high level of quality to our customers. We approach each project with a “forward thinking” philosophy that allows us to develop solutions that work for your current needs, but also can grow with you and meet future company goals
Cyber Security
Protecting business data and IT systems is essential for any growing business. Businesses require comprehensive cybersecurity solutions to secure their IT environments, which are important for regulatory compliance and sustainable business growth.
Dual Layer IT provides managed cybersecurity services with a thorough approach to assessing cybersecurity risks for clients. Industry-leading solutions are implemented to protect clients’ IT infrastructure and data environments. Collaboration with clients helps identify, prioritize, and execute security controls.
Alignment with cybersecurity IT standards such as NIST, COBIT, CIS controls and Zero Trust Architecture assists customers in achieving their cybersecurity goals through a well-managed process.
Cybersecurity services include IT policy consulting, IT risk and compliance management, encryption solutions, data loss prevention (DLP), unified threat management, endpoint security & management, network security, intrusion detection and prevention systems (IDS/IPS), web filtering, email protection, Dark web monitoring, and SIEM Solutions. Our certified team of cybersecurity experts works proactively with clients to monitor and respond to IT risks and issues effectively and efficiently
CLOUD / HOSTED SOLUTIONS
Dual Layer IT provides fully managed hosted IT services for its clients. Our cloud IT services include following;
– Microsoft Azure as a workspace (Fully managed Microsoft Azure IT Infra)
– Microsoft 365 Corporate Communication and Compliance Solutions
– AWS Infrastructure setup and maintenance with or without Hybrid IT Setup
– IT Consulting Services for Hybrid, On-premises or Cloud only IT Setup
– Microsoft Teams or Other cloud Based Telephony / Recording and Online Meetings solutions
– Co-location services for IT workloads in datacenters throughout Hong Kong / Singapore
Our engineering team has years of experience in managing, supporting and implementing native cloud solutions from leading cloud technology providers such as Microsoft Azure and AWS. We have experience providing end to end network connectivity from / to AWS or Azure and to create Hybrid / Cloud only solutions based on customer requirements. Our team adds significant value in cost optimization and performance enhancements from cloud loads.
VOICE/RECORDING SERVICES
Dual Layer IT offers leading IP based phone systems consulting and integration services. IP Telephony systems provide voice or multimedia communication services through the of IP networks. These IP communication can happen over public or private data and IP systems or a combination of both. VOIP provides the long terms savings and efficiencies of integrating Voice and Data networks. Our consulting and integration services for IP Phone systems can bring greater flexibility and long term benefits to our clients
Our Voice solutions fully integrate with industry leading voice recording solutions required for regulatory compliance. Dual layer handles all integration process from phone system, recording, backups and making sure the solution fully implemented as per the regulatory requirements for the financial sector.
BUSINESS CONTINUITY/ DISASTER RECOVERY
Planning for the unexpected is critical to your business. Network outages, hardware failures, human error, malicious attacks and natural disasters can all damage your business, putting critical data at risk, interrupting services and causing significant loss of productivity and revenue. All businesses should implement a comprehensive strategy to ensure continuity of email, messaging, transaction processing and web based application. Dual Layer’s goal is to create and design a solution that provides a seamless, uninterrupted operation for our clients whereby avoiding excessive downtime and reduced productivity for the business.
Here at Dual Layer we believe that it is imperative to assess each client’s individual need including current infrastructure, future growth plans and operational needs and to build a proper DR and business continuity solution.
IT TRAINING / STAFF AUGMENTATION
Dual Layer IT can augment your IT staff by filling gaps in manpower or skill. As times change, so do businesses. Whether you are experiencing a growth spurt or downsizing your company, you may experience a temporary need to augment your IT needs. Dual Layer employs a group of certified software engineers and architects that are well positioned to assist with any IT need. From project management, to help desk support, server or network administration, to custom software development, Dual Layer is up to the challenge.
With one call we will gather some initial information and set up a meeting to determine how we best can suit your needs. We are upfront with expectations and will provide a clear picture on our process. On the rare occasion that we cannot be of assistance, we will provide recommendations or referrals of someone that can help. A call to Dual Layer can provide just the type of help you are requiring to complete a project or meet a deadline.
CLOUD / HOSTED SOLUTIONS
VOICE/RECORDING SERVICES
BUSINESS CONTINUITY/ DISASTER RECOVERY
IT TRAINING / STAFF AUGMENTATION
IT INFRASTRUCTURE
IT INFRASTRUCTURE
Dual Layer IT offers a range of IT Solutions for its clients and have setup from simply to advance IT solutions for its customers.
– IT Infrastructure Design Solutions for Microsoft Azure, AWS and/or Hybrid Setup
– Microsoft 365 Design / Implementation and Migration
– Network Design / Connectivity & Setup, Microsoft Azure / AWS and Other Data services providers
– Local Internet/Telephony Lines & Global bandwidths
– Server Room Design and Build with full IT standard compliance
– Structured Cabling Design and Setup
– Equipment Procurement and Setup (Servers/Laptops/Desktops/Printers/Software)
– Phone Systems & Recording Systems & Backups
– Audio/Video Systems Setup and Conference Rooms Technology
– DR Site / Business Continuity Implementation
– Access Control & CCTV
CARE IT TOTAL+
CARE IT TOTAL+
Our support packages focuses on QUALITY CARE solutions. Small offices will gain immediate support to ensure they are positioned for success while larger enterprises can select from 365 days 24/7 care that allows for the maximum amount of up-time. Our customers generally receive same day service and benefit from phone, remote and onsite support.
Dual Layer provides three categories of services ranging from pay as you go, reactive and proactive solutions. Our goal is to give clients exactly what they need to remain competitive in the marketplace. As your company grows, we grow with you, as your needs change, we change with you. Contact us to explore our packages to determine what is best for you and one of our Account Representatives will contact you within 24 to 48 business hours.
IT CONSULTANCY
IT CONSULTANCY
Dual Layer IT offers a wide range of consulting services including growth planning, business continuity services, server room design, assessment of voice and critical systems and custom software development.
We can step in during any stage in the project cycle and have experience with newly start-up projects, as well as, midstream project take overs. You can opt to utilize one of our certified Project Managers that will work with your in-house team or external vendor, or you can utilize a full team of software engineers.
We utilize industry best practices and principles in order to delver a high level of quality to our customers. We approach each project with a “forward thinking” philosophy that allows us to develop solutions that work for your current needs, but also can grow with you and meet future company goals
CYBER SECURITY
CYBER SECURITY
Protecting business data and IT systems is essential for any growing business. Businesses require comprehensive cybersecurity solutions to secure their IT environments, which are important for regulatory compliance and sustainable business growth. Dual Layer IT provides managed cybersecurity services with a thorough approach to assessing cybersecurity risks for clients. Industry-leading solutions are implemented to protect clients’ IT infrastructure and data environments. Collaboration with clients helps identify, prioritize, and execute security controls. Alignment with cybersecurity IT standards such as NIST, COBIT, CIS controls and Zero Trust Architecture assists customers in achieving their cybersecurity goals through a well-managed process. Cybersecurity services include IT policy consulting, IT risk and compliance management, encryption solutions, data loss prevention (DLP), unified threat management, endpoint security & management, network security, intrusion detection and prevention systems (IDS/IPS), web filtering, email protection, Dark web monitoring, and SIEM Solutions. Our certified team of cybersecurity experts works proactively with clients to monitor and respond to IT risks and issues effectively and efficiently Learn More
CLOUD / HOSTED SOLUTIONS
CLOUD / HOSTED SOLUTIONS
Dual Layer IT provides fully managed hosted IT services for its clients. Our cloud IT services include following; – Microsoft Azure as a workspace (Fully managed Microsoft Azure IT Infra) – Microsoft 365 Corporate Communication and Compliance Solutions – AWS Infrastructure setup and maintenance with or without Hybrid IT Setup – IT Consulting Services for Hybrid, On-premises or Cloud only IT Setup – Microsoft Teams or Other cloud Based Telephony / Recording and Online Meetings solutions – Co-location services for IT workloads in datacenters throughout Hong Kong / Singapore Our engineering team has years of experience in managing, supporting and implementing native cloud solutions from leading cloud technology providers such as Microsoft Azure and AWS. We have experience providing end to end network connectivity from / to AWS or Azure and to create Hybrid / Cloud only solutions based on customer requirements. Our team adds significant value in cost optimization and performance enhancements from cloud loads. Learn More
VOICE/RECORDING SERVICES
VOICE/RECORDING SERVICES
Dual Layer IT offers leading IP based phone systems consulting and integration services. IP Telephony systems provide voice or multimedia communication services through the of IP networks. These IP communication can happen over public or private data and IP systems or a combination of both. VOIP provides the long terms savings and efficiencies of integrating Voice and Data networks. Our consulting and integration services for IP Phone systems can bring greater flexibility and long term benefits to our clients Our Voice solutions fully integrate with industry leading voice recording solutions required for regulatory compliance. Dual layer handles all integration process from phone system, recording, backups and making sure the solution fully implemented as per the regulatory requirements for the financial sector. Learn More
BUSINESS CONTINUITY/ DISASTER RECOVERY
BUSINESS CONTINUITY/ DISASTER RECOVERY
Planning for the unexpected is critical to your business. Network outages, hardware failures, human error, malicious attacks and natural disasters can all damage your business, putting critical data at risk, interrupting services and causing significant loss of productivity and revenue. All businesses should implement a comprehensive strategy to ensure continuity of email, messaging, transaction processing and web based application. Dual Layer’s goal is to create and design a solution that provides a seamless, uninterrupted operation for our clients whereby avoiding excessive downtime and reduced productivity for the business. Here at Dual Layer we believe that it is imperative to assess each client’s individual need including current infrastructure, future growth plans and operational needs and to build a proper DR and business continuity solution. Learn More
IT TRAINING / STAFF AUGMENTATION
IT TRAINING / STAFF AUGMENTATION
Dual Layer IT can augment your IT staff by filling gaps in manpower or skill. As times change, so do businesses. Whether you are experiencing a growth spurt or downsizing your company, you may experience a temporary need to augment your IT needs. Dual Layer employs a group of certified software engineers and architects that are well positioned to assist with any IT need. From project management, to help desk support, server or network administration, to custom software development, Dual Layer is up to the challenge.
With one call we will gather some initial information and set up a meeting to determine how we best can suit your needs. We are upfront with expectations and will provide a clear picture on our process. On the rare occasion that we cannot be of assistance, we will provide recommendations or referrals of someone that can help. A call to Dual Layer can provide just the type of help you are requiring to complete a project or meet a deadline.
Our Work
CYBERSECURITY
Our Cybersecurity services have helped secure customers infrastructure and businesses for years.
CARE IT TOTAL+
Looking for a Managed IT service provider who can fully support your IT infrastructure and routine IT support?
CLOUD SOLUTIONS
Whether you are looking for managed MS O365 or fully hosted IT infra in AZURE or AWS. We can help!
IT INFRASTRUCTURE
Setting up New office, New Business, we provide fully managed and cost effective services for clients.
Need Regulatory Compliant IT Audits?
Cybersecurity for Regulated Businesses in Hong Kong / Singapore
Dual Layer IT provides consulting and Cybersecurity Assessment to local businesses who need to comply with cybersecurity regulatory framework from SFC, MAS or related local bodies. Check out our comprehensive service mapping for VATPs aspiring to get licensed in Hong Kong.
About Dual Layer IT
We are a premier IT Service Provider with a presence in Hong Kong, Singapore, China and the United Kingdom, offering an extensive range of IT Outsourcing & IT Consulting Services. Our IT services are designed to support and enhance the operations of small and medium-sized enterprises. Whether your company is in its nascent stage, relocating to Asia, experiencing growth or sustaining ongoing operations we provide customized IT solutions specific to your needs.
With over 20 years of experience, we have been delivering exceptional IT service solutions to our clients across the region. Our expertise spans a diverse array of industries, including hedge funds, private equity firms, asset managers, family offices, insurance, logistics and trading entities throughout Asia & the United Kingdom.
As a rapidly expanding and trusted IT Support Provider, we offer comprehensive support services and IT project management in Hong Kong, China (Beijing, Shanghai, Guandong), Singapore, and the United Kingdom.
Simply Stated …. WE CARE
Dual Layer = Care for your business, your time, your budget and a partner in your business success
Our Team
Our team utilizes a collaborative approach when working on the needs of our clients. We maintain a strong ratio of engineers and developers to ensure that our clients’ needs are met quickly and successfully. Based on our process and implemented strategies, over 85% of our client’s maintenance needs are solved within the same day.
Linked with our business processes are our team’s technical competencies. All technical employees are certified in different solutions providers such as Cisco, Microsoft, AWS, Microsoft 365, Palo Alto and others. Even our sales professionals have had a successful background in IT to ensure that they are able to correctly understand and service the needs of our clients.
Our team has one passion and that’s to provide great service to our clients. We strive hard to provide best available solutions and with efficient support to our clients. Our team builds its capabilities around client environments to produce good results
With our Team’s years of experience, we offer comprehensive solutions to enhance productivity, security and compliance for our clients. Our team has delivered successful IT Setup, IT Migrations, Networking, AWS, AZURE cloud projects and Cybersecurity Assessments for our clients regionally.
Testimonials
Our average call waiting time (in seconds) on all lines
Same Day Resolutions and Fixes average
Average to meet our Service Level Agreements
Client feedback on our case Resolutions and Services
Microsoft 365 and Microsoft AZURE Cloud Infrastructure
Better Together MS 365 & MS AZURE
Streamlined Communication & Collaboration
- Microsoft 365 offers enterprise-grade email with Outlook and integrated collaboration through Teams and SharePoint, enabling seamless document sharing and real-time teamwork.
- Azure ensures reliable, cloud-hosted infrastructure, making your data and apps accessible from anywhere, boosting productivity for remote teams.
Identity Management & Endpoint Security
- Azure Active Directory (AAD) provides centralized identity management, with Multi-Factor Authentication (MFA) and Conditional Access to safeguard against unauthorized access.
- Microsoft Defender for Endpoint protects devices with AI-powered threat detection and automated responses, keeping your business secure.
Remote Work & Device Management
- Enable secure remote work with Windows 365 or Azure remote Desktop, offering real-time collaboration and cloud storage.
- Use Intune for endpoint management, ensuring company devices are secure, compliant, and updated—regardless of location.
Compliance & Data Protection
- Microsoft 365 Compliance Center simplifies regulatory adherence with built-in policies for GDPR, HIPAA, and other regulatory compliance.
- Azure Backup and Recovery protects critical data with automated backups, encryption, and disaster recovery capabilities.
Technology Trends & Updates
Common causes of leaked credentials
How to Minimize Ransomware Damage
Guide to Secure File Storage and Transfers
Why Choose US?
20+ Years of Expertise
With over two decades of experience in cloud computing and IT solutions, we’ve helped businesses like yours navigate the complexities of technology and achieve their goals.
Regional Presence, Local Expertise
We understand the unique needs of businesses in your region and have the local expertise to ensure compliance with regional regulations and standards.
Scalable Solutions
Whether you’re a small business or a growing enterprise, our solutions are designed to scale with your needs.
Trusted Partnership
When you work with Dual Layer IT, you are not just getting a service provider - You are gaining a trusted partner.
Compliance Made Easy
We ensure your cloud solutions meet local and global regulatory requirements, including GDPR, HIPAA, PCI-DSS, and more, so you can operate with confidence.
24/7 Support
Our team is always available to monitor, troubleshoot, and optimize your systems, ensuring maximum uptime and performance.
End-to-End Managed Services
From setup and configuration to ongoing support, Dual Layer IT fully manages all solutions, so you don’t have to worry about the technical details.
Our Partners
